Timber Quality Statement
This applies to all timber products (e.g. pins, balls, cheeses and sticks) used for abusive games such as Skittles, Aunt Sally and Rounders. We don't offer a guarantee on timber products by default but we do offer a quality statement viz:
Because we cannot be sure how timber products such as skittles, balls, cheeses and sticks have been stored and used, we cannot guarantee to replace any such timber products if they have been used and are damaged. For instance, in Nov 2005, a customer sent back 4 pins and was convinced that the ends were chipping due to poor quality timber but after much investigation, it eventually turned out that it the chipping was due to a fault on his alley.
However, if a problem arises during the first few instances of play or otherwise during the first 2 months after sale, and the problem is clearly due to a fault in the timber or workmanship, we will send you replacements at no cost.
Your statutory rights are not affected by any information on this page or on this website.
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