Masters Traditional Games is a small enterprise with a low turnover. None-the-less, we are financially secure and take pride in being able to offer genuine personal customer service, something larger companies cannot match. Additionally, we are able to cut costs and react quickly by being an Internet-only company. The following are some example comments* that have been received from customers.
Just a short note to say service has been fantastic (wheel arrived this morning) and what a superb item.
The goods were received within 48 hours in perfect working order, many thanks for a very professional delivery process.
Thank you so much for getting my order out so quickly, you realy have saved the day!
Great service! Great game!
All received and built - very much a massive hit already! Thanks for all your help.
Arrived in good condition and we are very pleased with it.
Excellent service - thank you very much! I am sure that we will be using you again for other things - I know we want to replace our Giant Chess set soon.
The skittles are beautiful and are great fun. The shipping was Extremely fast!! I totally didn't expect such speedy delivery, especially from overseas. Thanks so very much. I'm extremely happy with the pins--they're actually like 'works of art'. If I need any other sets, I'll definitely contact you.
The game arrived this morning, can't thank you enough for your effort. Not only did it arrive on time but was much admired and appreciated. I would not hesitate to recommend your products.
It is great received yesterday, tried-out today. Wonderful aid, worth every penny to me.
Thanks for your help and dedication in ensuring that I am able to collect my order. I appreciate your commitment and will be sure to tell others of your excellent service.
It is in great condition and I would like to thank you for caring and going out of your way to do this. Your service is fantastic and greatly appreciated.
Just to thank you for such an excellent response to our order. After placing the order, I was very happy when it arrived first thing the following day. This allowed us to proceed with croquet for a wedding that day. It is rare indeed these days to be on the receiving end of a good quality service.
Thank you for such prompt service of lovely quality items.
We are really pleased with it, good quality, great colour! Easy to fold up.
Confirm order received, we are extremely impressed with the quality of your product and the professional manner in which you have dealt with our order.
The order arrived today. Thankyou very much for dealing with it so promptly and efficiently.
I just wanted to thank you so much for an excellent service; from my initial enquiry with James and then the subsequent order placed with yourself, including guidance on the products and assurance that it would all arrive in time, follow-up emails and general all round customer service was exceptional. I only wish all companies were as helpful and professional.
I was very impressed with the speed of the delivery and quality of service and would be happy to recommend you at any time.
I really appreciate your being in touch, ordering from you has been a uniquely positive experience. Hope to do it again!
The set is absolutely lovely, and my husband was thrilled with his birthday present. Thanks so much for your excellent service.
Thank you so much. Your service is outstanding!
Thank you very much for such a good follow up and service provided by your company!
Yes I have received it thank you and thank you for your excellent customer service.
I am delighted with all aspects of the tranaction including order to delivery time, overall value, the bowl emblems, and the personal customer service. I have ordered from your company twice before and each time has been a real pleasure.
I have recieved my order, many thanks for an excellent prodcut and service.
I have received the order, your service is excellent and I thank you very much for the prompt delivery and your care and attention.
The order was received in time and in perfect conditions. All the family has been enjoyed by the games.
Many thanks for your excellent service. We have been enjoying the backgammon set since its safe arrival yesterday lunchtime!
I am pleased to tell you the dominoes have arrived. They are in excellent condition thanks to your superb packaging. I shall be recommending your company to friends and family.