Masters Traditional Games is a small enterprise with a low turnover. None-the-less, we are financially secure and take pride in being able to offer genuine personal customer service, something larger companies cannot match. Additionally, we are able to cut costs and react quickly by being an Internet-only company. The following are some example comments* that have been received from customers.
Excellent product and excellent service.
Many thanks I have recieved the the new shakers. These look like the ones in the picture and they are much much better, and quieter. Thanks for the excellent service and prompt help. Will definitely recommend your services to other people.
The order is 100% carried out and with no problems as well , the go set is really great , beyond my expectations and Im realy Happy about the whole system of yours and with the tnt tracking service . . I will suggest your services to my friends and to everyone else I know who is interested in such nice things .. Also I must add , the site is very well-asthetic and very informing about the products.
May I say how happy I was when I stumbled across your website, filled with some games that I thought had been discontinued many years ago. As a child growing up I spent many summer nights with my Grandparents whiling away the hours with Canasta. My Great Grandfather used to run a toy shop and from there my Grandfather procured a Canasta Set, this is some 60 years old, and had many hours of use. As you can imagine it has long since seen better days. The joy I felt when I found it is still sold was immense, I purchased two from yourself under the Delivery Note R13989-0. One for myself and one for my grandparents for Christmas, I received these this morning and joyously opened the parcel to reveal two fabulous boxes of Canasta, nearly identical to the one my Grandfather has.
I am in receipt of the replacement box which is perfect. Thank you for the time and effort you have put into my order, your customer service has been amazing.
I just want to drop you good people a note telling you how happy I am with the service and communication. I still can't get over how fast my items arrived here in the U.S.( I ordered 2 of the playboy premium poker chip set) I hope to do more business again in the future.
Thank you for the prompt way in which the whole process was undertaken. Should I have need of any further products I shan't hesitate to use this company.
This email is really just to let you know that the has been the best internet service i have had in a long long time. Quick response, great service and customer very happy.
My orders have arrived and in excellent condition. I am very impressed with the service you give.
Received the order thank you very much. Nice doing business with such an efficient company
Received order today and i was very impressed by the care taken to package the game,it was beautifully wrapped and certainly ensured no damage to the contents this is the first time i have shopped with you and the level of service has been superb,i shall certainly shop with you again and i will be sure to recommend your fabulous website to my friends.
The bowling bag has been received thank you & advise that I am thrilled both with the service & quality of the product.
Thank you for such excellent service. Could not have been better.
Thank you very much. You are definitely the most efficient English company that I have ever had any dealings with.
The boards arrived in good shape and are as handsome as I had hoped.
Thank you for the expedient despatch and thank you also for the impressive level of customer care your company has shown.
Thank you very much - it was the most superb service imaginable.
We have received the deck quoits, and played the game all weekend! It is a beautiful set of quoits.
I'd like to add that this product is astounding in its quality and craftsmenship! please allow me to thank you and the staff at Masters Games for your support in this purchase.
Thank you for the excellent customer service your provided. As a regular internet shopper i was very impressed with your company, website and support.
I have just taken delivery of one of your Chinese Chess sets, which is intended as a 50th birthday present for a good friend. It is a superb looking set, and I thought I`d let you know how happy I am with it. The pieces are nice and hefty, and the board very classy. I may buy one for myself!
Thank you so much for your prompt service with our order. I know we had requested a quick delivery date for a games event we were holding, but you more than delivered on time. The games event was a huge success, and the bar skittles table was fantastic. Thank you so much for the upgrade, we can't imagine how we would have managed without it! We will recommend you to everyone we know, and hope your business continues to do well.
I have received the missing parts I would like to thank you for your help and the professional way you have handled my order.
I would just like to confirm that I received my new beloved Go Board this morning, in excellent condition! I would also like to thank you for your excellent and prompt service - shall certainly be recommending you!
The order came in fine fashion. I have enjoyed playing it with my wife. We have family coming fom out-of-town and we will enjoy playing it with them.
The roulette wheel and accessories are in perfect order, and my other half is delighted with his present.
The Xiang Qi and the Halma games arrived safe and secure today. The packing was excellent and the delivery time was very good. I am especially impressed with the beauty and craftsmanship of the hand-made Halma board. Thank you again for your service. I will be sure to recommend your store to friends.
We have received the box of Mah Jong and all is in good order. Thank you so much. Your customer service is superb, how I wish others were like it.
I was impressed with the service received and will have no hesitation in using your company again.
Just a quick mail to acknowledge the excellent quality of the items that we ordered from yourselves. Very good value for money and much fun has been had trying them out.
I`ve just recieved my board and I am very pleased with it and your custom service. If I am planning to buy more game boards dices etc. I will contact you, I`ll also tell my friends at the local backgammon Club in Stavanger about the website.
Thank you so much for your service. I received my order literally 2 business days after my despite the holidays. The items are perfect.
Thank you for the update. I was wondering what happened to that game. While visiting my son's family in Seattle over the holidays, we played Skittles and had an absolute BLAST! What a fantastic game for all ages! It guess its one drawback is that it presents a storage problem at least for people with small houses, but we spent MANY laughing-so-hard-that-the-tears-were-rolling-down-our-cheeks moments with this game, so I thank whoever thought this up what must have been years ago. MUCH more fun than watching television could EVER be!